PRIVACY POLICY Last Updated: January 1, 2026 Exclusive National Auto Club, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”). This Policy describes how we collect, use, disclose, and safeguard your information when you visit exclusivenationalautoclub.com (the “Site”), request a quote, purchase a vehicle service contract, or otherwise interact with our services (collectively, the “Services”). By using our Site and Services, you agree to the collection and use of information in accordance with this Policy. 1. INFORMATION WE COLLECT We may collect information about you in a variety of ways, including: A. Personal Information You Provide When you submit a form, request a quote, call, email, or text us, you may provide: Name Email address Phone number Mailing address Vehicle information (year, make, model, mileage, VIN if provided) Payment information (processed through a third-party processor) Any other information you choose to provide B. Information Collected Automatically When you visit our Site, we may automatically collect: IP address Browser type Device type Operating system Pages viewed and time spent Referring URLs Approximate location (from IP) Cookies and similar tracking technologies C. Information from Third Parties We may receive information from: Marketing partners and advertising platforms Lead providers (if you opted in through another site) Analytics providers Service contract administrators and related partners 2. HOW WE USE YOUR INFORMATION We may use the information we collect to: Provide quotes and determine vehicle eligibility Process purchases and enrollments Administer customer service and support Communicate with you by phone, text, and email Improve our website, services, and marketing Send promotional or informational communications Detect fraud and secure our business Comply with legal obligations Enforce our Terms and Conditions 3. HOW WE SHARE YOUR INFORMATION We may share your information with: A. Service Providers Companies that help us operate our business, including: Website hosting and IT providers Payment processors CRM and customer support tools Analytics providers Marketing vendors B. Warranty / Vehicle Service Contract Partners We may share information with administrators, obligors, insurers, and partners involved in providing coverage, pricing, eligibility, claims support, and contract servicing. C. Advertising and Marketing Partners We may share information for marketing and advertising purposes, including targeted advertising and remarketing. D. Legal and Compliance We may disclose information: To comply with laws, subpoenas, or legal process To protect rights, property, or safety To enforce agreements To investigate fraud or misuse E. Business Transfers If we are involved in a merger, acquisition, sale of assets, or financing, information may be transferred as part of that transaction. 4. COOKIES AND TRACKING TECHNOLOGIES We use cookies, pixels, and similar tools to: Improve site functionality Understand website usage Track marketing performance Deliver relevant advertisements You may disable cookies through your browser settings. Some parts of the Site may not function properly if cookies are disabled. 5. MARKETING COMMUNICATIONS You may opt out of marketing emails by clicking “unsubscribe” in an email. For SMS messages, you may opt out at any time by replying STOP. Even if you opt out of marketing, we may still send transactional messages related to your account, contract, or service requests. 6. TEXT MESSAGE AND PHONE CALL CONSENT (TCPA) By providing your phone number, you consent to receive calls and text messages from Exclusive National Auto Club and its partners, including via automated technology, for: Quote follow-up Plan and pricing information Customer service Marketing (where permitted) Consent is not a condition of purchase. Message and data rates may apply. 7. DATA SECURITY We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure, and we cannot guarantee absolute security. 8. DATA RETENTION We retain personal information only as long as necessary to: Provide the Services Maintain business records Meet legal and regulatory requirements Resolve disputes Enforce agreements 9. CHILDREN’S PRIVACY Our Site and Services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. 10. YOUR PRIVACY RIGHTS (NON-CALIFORNIA) Depending on your state, you may have certain privacy rights, including the right to: Request access to certain personal information Request deletion (where applicable) Opt out of certain marketing communications To submit a request, contact us using the information below. 11. THIRD-PARTY WEBSITES Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those third-party sites. 12. CHANGES TO THIS PRIVACY POLICY We may update this Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.